Face to Face > Employment
Health Educator
Thursday, 06 April 2017 00:00

TITLE:               Health Educator

REPORTS TO:    Health Education Supervisor

JOB SUMMARY:
The Health Educator is responsible for conducting outreach in an effort to provide health education to youth in the community at large. The Health Educator is also responsible for understanding and implementing programing in line with grant and department goals.   

Duties and responsibilities include, but are not limited to, the following:

  • Educate youth on topics such as: healthy human sexual development, decision making around pregnancy and childbearing, STD and HIV transmission and prevention, relationships and communication, consent, sexual violence, and sexual identity including gender and sexual orientation
  • Develop curricula including lesson plans and materials that are appropriate to the population being served in terms of culture, educational level, age, and developmental level
  • Perform outreach and relationship building with youth in the East Metro area as well as youth service professionals, teachers, government agencies, parents and families, human service agencies, and healthcare providers
  • Develop a thorough understanding of assigned grant goals and perform all assigned grant duties, including but not limited to:

    • Outreach to meet grant goals
    • Implementing programs with fidelity and best practice in mind
    • Timely and accurate data entry
    • Writing grant reports as required
  • Implement evidence based curriculums for the PREP grant with fidelity
  • Complete HIV risk assessment with clients
  • Provide rapid HIV testing and counseling with best practice in mind
  • Cultivate referral relationships with human service agencies, schools, community colleges, and others, informing them of the services available at Face to Face
  • Maintain regular contact with key community partners to schedule programming and outreach
  • Attend and staff relevant health fairs and community events and provide information regarding sexual health and F2F services
  • Model behavior that is consistent with, and supportive of healthy adolescent development
  • Make referrals and provide resources for youth
  • Collaborate with other staff and maintain professional working relationships with clients or other outside agencies or contacts
  • Comply with the agency’s written employment policies
  • Perform other tasks or projects as requested


JOB QUALIFICATIONS:

  • Minimum of B.A. or B.S. in public health, social work or human services
  • At least one year of experience providing outreach and/or community education services
  • Ability to work respectfully and effectively with adolescent from every socio-economic and ethnic group represented in our community
  • The ability to work independently and exercise good judgment when involving others
  • The ability to handle confidential information
  • Excellent interpersonal and communication skills, including the ability to present information well
  • A valid driver’s license, current automobile insurance, and a good driving record are required


Typical Physical Demands and Working Conditions:

  • Must be able to travel in all weather conditions in MN
  • Potential exposure to blood-borne pathogens through the HIV screening process.
  • Flexible schedule: must be able to regularly accommodate evening and weekend work
  • Able to perform duties and responsibilities as outlined on the job description
  • Responsibilities outlined in this job description may be adjusted in order to meet grant requirements
  • Appropriate accommodations to these physical demands will be made for disabled individuals.


Hours and Benefits:
This is a full-time position at 37.5 hours a week. Benefits include generous PTO, Holiday Pay, Health and Dental Insurance, Short and Long term disability, and Employer paid life insurance.  

If Interested:
E-mail cover letter and resume to Stephanie Reinitz, Clinic Operations Manager at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Subject line: Health Education Supervisor

Candidates from diverse and underserved populations encouraged to apply

Equal Opportunity Employer

 

 
Drop-In Advocate
Tuesday, 04 April 2017 00:00

JOB POSTING

TITLE:               Drop-In Advocate

REPORTS TO:     Manager of Homeless Youth Programs

Job Summary:

    The Drop-In Advocate is the first point of contact while youth enter the center. It is imperative to provide excellent customer service while addressing the various needs of our youth in this role. This position is responsible for providing individualized intake and assessments, basic needs assistance (meals, personal hygiene, shower and laundry) and follow up to support youth overcome homelessness. Additionally, the Drop-In Advocate is responsible for engaging youth at the Center in meaningful ways based on the tenants of positive youth development.

    Duties and responsibilities include, but are not limited to, the following:

  • Manage all tasks related to the front desk at SafeZone
  • Provide excellent customer service while greeting and checking youth in the center and answering phones
  • Engage with youth at the center in meaningful and respectful manner assisting them with various resources offered at the center or in the community
  • Respond to crisis and deescalate situations in calm and professional manner
  • Provide individualized services to youth grounded in the 9-Principles guiding to overcome youth homelessness (Trauma-Informed, Holistic, Journey- Oriented, Trusting Youth-Adult Relationships, Positive Youth Development, Strength-Based and Collaboration)
  • Provide basic needs/survival aide, crisis intervention, supportive services, information and referrals to runaway and homeless youth that enable the youth to relocate from the streets to safe and stable housing situations
  • Conduct individual assessments with youth to determine needs and housing stability
  • Assess need and process rental assistance for youth
  • Assist youth in accessing emergency shelter
  • Refer youth to SafeZone and other agencies for supportive services, case management and mental health counseling
  • Maintain the daily flow of the drop-in center by working in the clothing closet, restocking center supplies, upkeep of the drop-in center, and special projects that arise
  • Assist in the kitchen, prepare meals, and clean-up
  • Collecting and recording appropriate data and completion of paperwork
  • Collaborate with other staff and maintain a teamwork style
  • Comply with agency’s written employment policies
  • Model behavior that is consistent with, and supportive of, healthy adolescent development


    Typical Physical Demands and Working Conditions:
  • Able to be flexible, work under stress and to respond to emergencies/crisis
  • Must be able to travel in all weather conditions in MN
  • Ability to perform the duties outlined on this job description
    Appropriate accommodations to these physical demands will be made for disabled individuals

    Job Qualifications:
  • High School degree or equivalent required
  • B.A. in social services or equivalent education preferred; extensive experience in lieu of degree will be considered
  • Minimum of 2 years work experience working with the homeless or at risk youth
  • Ability to work independently, exercising good judgment in involving others when necessary
  • Knowledge of homelessness as it impacts youth
  • Experience working with “high-risk” adolescents
  • Reliable form of transportation for delivery and pickup of SafeZone supplies
  • A valid driver’s license and current automobile insurance are required (if using personal vehicle)

    Hours and Benefits: This is a full-time position, at 37.5 hours/week. This position requires an availability of evenings and weekends.  Face to Face offers benefits which include health, dental, and life insurance as well as generous PTO and holidays.

To Apply:

If interested, please send cover letter and resume to Rabya Hassen, Manager of HYP at: This e-mail address is being protected from spambots. You need JavaScript enabled to view it   Please note the subject line: Drop-In Advocate


Diverse groups including those with disabilities encouraged to apply


Equal Opportunity Employer

 

 
Development Associate
Tuesday, 17 January 2017 00:00

Title: Development Associate

Reports to: Director of Development

 

    Position Description:
    The Development Associate is responsible for supporting development activities within the organization by assisting in the implementation of all strategies to achieve annual revenue goals. This position will be responsible for ensuring a high standard of quality in tracking and reporting donor data using the agency’s donor database. The Development Associate will coordinate and produce all donor gift acknowledgements, analyze donor data to promote donor retention and stewardship, assist in fundraising events and donation drives, and work closely with the Development Director on other development and communication projects as needed.

    Primary Duties:
  • Record, process and acknowledge gifts following IRS regulations
  • Conduct database analysis to grow and retain donors and improve data integrity
  • Generate mailing lists, reports and queries from the database
  • Work closely with accounting to report donations and reconcile fundraising and accounting data
  • Respond to donor inquiries, providing excellent customer service
  • Assist with planning and implementing fundraising events
  • Coordinate, track and manage in kind donations and drives
  • Assist with the production and implementation of appeal campaigns and other fundraising communications and strategies
  • Assist with preparation of grant proposals and grants management as needed.
  • Perform other administrative tasks related to development and communications based on needs of the organization and the successful candidate’s interests, aptitudes, and experience.
  • Contribute to building a system of donor stewardship and creating a culture of philanthropy.

    Job Qualifications and Skills:
  • At least one year applicable experience with data management; previous experience with Raiser’s Edge or other donor database management preferred
  • Meticulous attention to detail and follow up
  • Excellent written and verbal communication skills.
  • Strong computer skills including demonstrated experience with Microsoft Office Word and Excel
  • Strong customer service focus with respect to constituents as well as internal customers.
  • Ability to comfortably adjust from working independently to a team-based environment at times
  • Strong organizational skills
  • Ability to maintain composure under pressure
  • Ability to work under set deadlines
  • High degree of integrity, ethical decision making and sound judgment; able to honor confidentiality of information

    Hours and Benefits:
    This is a full-time position at 37.5 hours per week.  Must have some flexibility to work occasional evenings and weekend events when needed. Benefits include generous PTO, holiday pay, short and long term disability, health insurance, and employer paid life insurance.

    How to Apply:
    Please send resume and cover letter to: Ta Vongharath at: This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Subject line: Development Associate

    Diverse groups including those with disabilities encouraged to apply.

    Equal Opportunity Employer




 

 
Clinic Provider
Friday, 02 December 2016 00:00

TITLE:       Clinic Provider (part-time)

REPORTS TO:      Clinic Operations Manager

JOB SUMMARY: Face to Face Health and Counseling is a non-profit community clinic providing medical care for young people ages 11-24.  Our patients are primarily from underserved and minority populations typical of East St. Paul.  The Clinic Provider (APRN, WHCNP, FNP, or PNP), in collaboration with clinic staff, provides individualized primary healthcare services by diagnosing and treating certain acute or chronic health conditions typical of adolescents.  The majority of our services are related to reproductive healthcare, immunizations, family planning, pregnancy care, STIs, and minor illness or injury.

Duties and responsibilities include, but are not limited to, the following:

  • Obtains patient history and performs assessment via observation, interview and examination;
  • Orders, performs and interprets diagnostic studies;
  • Performs preventative health assessments, screening, immunizations and patient care;
  • Provides direct treatment and management of health conditions via prescriptive authority or referral to other healthcare providers or community resources;
  • Performs clinical procedures approved by supervising provider or Facility-Based Protocol;
  • Counsels and educates patients and their families/caregivers concerning preventative health, treatment options and community resources;
  • Documents delivery of health care and nursing processes in accordance with specific specialty area standards and network nursing policy;
  • Preserves the patient’s control over decision making, assesses the patient’s commitment to the jointly determined, mutually acceptable plan of care, and fosters patient’s personal responsibility for health;
  • Participates as an integral member of a team by promoting and demonstrating collaborative practice behaviors;
  • Engages in activities that promote professional growth and development to enhance processes that contribute to effective, efficient and safe patient care;
  • Provides patient care in the context of our nine guiding principles for helping youth overcome homelessness (journey oriented, trauma informed, non-judgmental, harm reduction, trusting youth-adult relationships, strengths-based, positive youth development, holistic, collaboration); and
  • Performs other duties as assigned.

    The responsibilities outlined in this job description serve as a general guideline for the position and is not exhaustive of all duties inherent to the Nurse Practitioner position. The licensing Authority Agreement or Facility-Based Protocol further clarifies job duties/responsibilities.

Qualifications

  • Master’s level degree or NP certification as required by your governing board;
  • Current Advanced Practice Registered Nurse (APRN) licensing in Minnesota required or must be obtained prior to hire date;
  • Current Registered Nurse (RN) license to practice in the State of Minnesota is required or must be obtained prior to hire;
  • Ability to work sensitively and effectively with adolescent clients from every socio-economic and ethnic group represented in our community, who may present a broad spectrum of physical and psychological health issues;
  • Two years of specialty experience relevant to the position preferred;
  • Passion for working with at-risk youth population;
  • Proven ability to work sensitively and effectively with diverse populations;
  • Ability to maintain composure in stressful situations;
  • Strong team player and strong people skills; and
  • Positive attitude and willingness to go above and beyond to address patient needs.

    Note: All providers must be credentialed with the MN Department of Health and other insurance carriers Face to Face contracts with prior to starting the position.  The Face to Face billing team will assist with the credentialing process.

    Typical Physical Demands and Working Conditions:
  • Requires standing and walking for extended periods of time;
  • Requires working under stress in emergency situations;
  • Exam rooms and medical offices;
  • Exposure to communicable diseases, toxic substances, medicinal preparations and other conditions common to a clinic environment;
  • Requires manual dexterity and coordination sufficient to operate a copier, calculator, telephone, scales, thermometer, and sphygmomanometer; to administer oral and IM medications;
  • Responsibilities may involve occasional lifting of equipment/supplies, usually less than 25 pounds;
  • Must be able to perform the duties outlined on this job description; and
  • Appropriate accommodations will be made for disabled individuals.

    Hours and Benefits
    This is a part-time position at 13-14 hours per week (Tuesday 11:30 – 8 pm, Saturdays 10-3pm, and occasional Monday mornings for team meetings).

    How To Apply:
    E-mail cover letter, resume and salary range to Stephanie Reinitz, Clinic Operations Manager at Face to Face – This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

    Candidates from diverse and underserved populations encouraged to apply.

    Equal Opportunity Employer
 
Patient Services Representative
Friday, 19 August 2016 00:00

TITLE:                    Patient Services Representative

REPORTS TO:          Patient Services Supervisor

JOB SUMMARY:
The Patient Service Representative is responsible for ensuring patients have an efficient and welcoming experience when accessing Face to Face’s medical and mental health services.  This role includes patient registration, scheduling, insurance assistance, and other administrative support for the clinic and broader agency. 

Duties and responsibilities include, but are not limited to, the following:

•    Answer all incoming calls in a timely and professional manner and direct to the appropriate team or individual;
•    Accurately and efficiently schedule patients;
•    Register new patients and update information for established patients;
•    Provide information to patients regarding confidentiality, parental consent, and other pertinent information per state and federal regulation;
•    Verify insurance status and assist eligible patients in enrolling for the Minnesota Family Planning Program;
•    Inform patients of any outstanding amounts due and request payment;
•    Responsible for linking patients to additional resources within Face to Face and the community;
•    Ensure the lobby is maintained in a way that is welcoming to all patients and visitors;
•    Complete daily patient services opening and/or closing procedures;
•    Provide patient services guided by our nine guiding principles for helping youth overcome homelessness (journey oriented, trauma informed, non-judgmental, harm reduction, trusting youth-adult relationships, strengths-based, positive youth development, holistic, collaboration);
•    Maintain patient confidentiality as required by agency’s policies and HIPAA;
•    Comply with agency’s written employment policies;
•    Assist with other patient services or administrative projects as assigned;

Typical Physical Demands and Working Conditions:
•    Flexible schedule with the ability to work some evenings and/or weekends;
•    Ability to perform duties and responsibilities typical of an office environment;
•    Ability to perform the duties outlined on this job description;
Appropriate accommodations to these physical demands will be made for disabled individuals.

Job Qualifications:
•    1-2 years of experience in a health-related office required, preferably focused on patient services;
•    1-2 years of customer service experience;
•    Highly organized with strong attention to detail and accuracy;
•    Ability to work joyfully in an environment with constant interruption;
•    Strong written, verbal, and interpersonal skills;
•    Strong computer skills and comfort with technology, experience with an electronic health record system preferred;
•    Proven ability to work sensitively and effectively with diverse populations, particularly youth;
•    Ability to make patients feel welcome and comfortable;
•    Ability to maintain composure in stressful situations;
•    Strong team player and strong people skills;
•    Positive attitude and willingness to go above and beyond to address patient needs.

Hours and Benefits:

This is a part-time position at 30 hours a week. Must have some nights and weekend availability. Benefits include: medical and dental insurance, generous PTO, Holiday Pay, Short and Long term disability, and Employer paid life insurance. 

How To Apply:
E-mail cover letter and resume to Dani Cook, Patient Services Supervisor, at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Subject line: Patient Services Representative

Candidates from diverse and underserved populations encouraged to apply

Equal Opportunity Employer



 



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