COVID-19/Coronavirus Update:

Mental Health Services are being provided by telehealth. We are now accepting new clients!

We all need someone to talk to. Whatever the reason, when you talk to us, you can expect understanding and respect. If you are between the ages of 11 and 24, get in touch with us. Our team can provide individual, family, and couples therapy for you. No insurance? Not sure? That’s no problem. Together, we will find a way to work with you.

We have a diverse group of therapists from all walks of life who are ready to work with you. Whatever your background, we provide responsive services with mutual respect to build on your unique cultural strengths and personal assets.

How to get started

Face to Face is now offering new client intakes/diagnostic assessments online!

If you’re a new client, the first step is to complete the intake paperwork. The intake tells us how to get in contact with you and gives us some basic background information. Don’t worry if you don’t have all of the information – we can work with you to fill in any missing pieces later on or you can call 651.772.5555 to get assistance with the forms.

If you’re 18 or older, below is a link to our Mental Health Consent Form. You will put in your name and email and be emailed forms to complete. Once completed a Face to Face mental health staff member will reach out to you to schedule your first appointment.

Mental Health Consent Form

If you’re under 18, your parents will need to give their consent for you to work with us. Below is a link to our Mental Health Consent Form for clients under 18. It will let you put in your name and email, as well as your parent or guardian’s name and email. You and your parent will then be emailed forms to complete. Once completed, a Face to Face mental health staff member will reach out to you to schedule your first appointment. 

Mental Health Consent Form for Clients Under 18

If you’re under 18 and worried about talking to your parents, please still reach out to us. Your emotional health is important and we can help you talk to your parents or guardians to get the support you need.

At Your First Appointment

We will have a conversation about what is going on for you right now, how that is feeling, and what got you there. Additionally, we will talk about what you’re looking for in a provider and answer any questions that you have. From there you’re in charge, how often you come or what we focus on is up to you.

If you have questions about the paperwork, the process, the team, or additional Face to Face resources, please don’t hesitate to give us a call at 651.772.5555

For urgent mental health needs, please call:
Adult Mental Health Crisis Line: 651.266.7900
Children’s Mental Health Crisis Line: 651.266.7878

Use our Confidential Mental Health Care Fax Line: 651.772.5656


Arcade location

Health Clinic & Admin Offices
1165 Arcade Street
Saint Paul, MN 55106
651-772-5555

Hours & directions

Counseling hours at the Arcade location

Mon/Wed/Fri: 10 a.m. – 6 p.m.
Tuesday/Thursday: 10 a.m. – 7 p.m.

Counseling hours at SafeZone

Monday – Friday, 1 – 6 p.m.

Questions & appointments

Call Dorothee at 651-722-5602 or email tshielad@face2face.org to schedule an appointment.

Meet our staff

Want to know who you will be talking with? Want to reconnect with a provider you’ve worked with before? Check out our staff directory.

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What we do

Face to Face supports youth ages 11 to 24 with health care, mental health services, and basic needs services for youth experiencing homelessness. We serve over 3,000 youth every year.

Learn more

Call 651.772.5555

Arcade Location

Health Clinic & Admin Offices
1165 Arcade Street
Saint Paul, MN 55106

Hours & directions

SafeZone

Drop-In Center
130 East 7th Street
Saint Paul, MN 55101

Hours & directions
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