To make an appointment with a counselor, call 651.772.5555.

Michael Thompson, MSW, LICSW

Mental Health IST & CM Program Supervisor

Michael is the supervisor for Face to Face’s Children’s Mental Health Case Management team, the ITS program, and MSW interns. He has 20 years of professional experience working in the social service field, with 15 of those years as a Licensed Clinical Social Worker. The majority of his professional career has been spent working with children that are experiencing emotional and behavioral concerns related to their mental health. His professional experience includes working as a therapist in Early Childhood and Adolescent Day Treatment Programs, as a school based mental health therapist in the Robbinsdale and Osseo school districts, and since 2013 as a Mental Health Supervisor.

His therapeutic approach is strengths-based, with a client-centered approach. He is experienced working with young people that come from diverse backgrounds and cultures. His experience includes depression, anxiety, relationship concerns, and trauma. He prioritizes equity, inclusion, and social justice, and tries to incorporate these themes in his work as a therapist and supervisor. Michael can be reached at: 651-772-5589.

Dorothee Tshiela, MA, LPCC

Mental Health Supervisor

Dorothee joined the Face to Face Outpatient Therapy program in November 2014. Dorothee previously worked with an agency in the metro doing in-home Children’s Therapeutic Services and Support. She also has previous experience working with survivors of trauma. Dorothee uses a trauma-informed approach to empower her clients and works collaboratively within the community to build healthy therapeutic relationships. Her areas of interest include family work, cultural issues, trauma, depression and anxiety. Dorothee can be reached at: 651-772-5602.

Melissa Albaugh, MA

Mental Health Practitioner

Melissa joined Face to Face as an Intensive Systemic Therapist in January 2019. Melissa has previous experience providing in-home and outpatient therapy to individuals, couples and families. Melissa has additional experience working with parents and with children ages 0-4 and incorporates an attachment-based lens, believing that our early relationships can lay the foundation for how we experience ourselves and others. Melissa provides a gentle, strength-based, and relational approach to her work with clients. Melissa finds value in how communal, cultural, and familial factors shape who we are and how these pieces can also help support us in healing. As a white cis-gender therapist, Melissa recognizes it is crucial to the therapeutic experience that she works to create a safe space for people of all cultural identities, gender identities, and sexualities.

Derick Chi Kumba, MA, LPCC

Shelter-Based Mental Health Practitioner

Derick grew up in Cameroon, West Africa. He has been licensed professional Counselor (LPC) since 2015. Derrick has many years of experience working with youth experiencing homelessness at Ain Dah Yung shelter and the Youth lodge. Derrick began working at Face to Face in June of 2020 and is delighted to be a team member.

Laura Schlotterback, MSW, LGSW

Mental Health Practitioner 

Laura is a queer, white, cisgender, and temporarily able-bodied LGSW practitioner who facilitates drop-in therapy at SafeZone and outpatient therapy at both SafeZone and the clinic. Before joining Face to Face, Laura interned at Brooklyn Center Community Schools and the Domestic Abuse Project. She brings values of connection, vulnerability, curiosity, self-compassion, and grace into the therapy space. Laura feels passionate about centering therapy participants’ passions and interests, as well as exploring movement, mindfulness, and art during sessions. Laura also recognizes her privilege at the intersections of her identities and works to use anti-oppressive practices: honoring participants as experts in their experiences; holding space to explore identity, privilege, and oppression; soliciting feedback about sessions; and collaborating with participants and coworkers to incorporate feedback into meaningful change. Laura’s therapy style is relational and strengths-based, and she uses tools from humanistic, somatic/sensory, cognitive-behavioral, and trauma therapy models. 

Meg Sutter, MSW, LGSW 

Mental Health Practitioner

Meg is an outpatient therapist at Face to Face. Coming from a background in creative arts and youth work, Meg’s approach to therapy is holistic, relational, and client-centered. She believes every client is the expert of their own story and a trusting, collaborative therapeutic relationship is the foundation of healing work. She has experience with supporting clients explore their identity and relationships; and heal from personal and intergenerational trauma. Meg has a Masters in Social Work from the University of Minnesota. In her spare time, Meg enjoys cooking, reading, getting outside, and getting creative with various art projects. 

Alex Giesen, MSW, LGSW 

Mental Health Practitioner

Alex is a mental health practitioner and children’s mental health case manager at Face to Face. Previously, he worked as a case manager with young adults providing support and resources to individuals at risk of and currently experiencing homelessness. He also has experience providing mental health support at a children’s day treatment program that focused on the treatment of complex trauma and behavioral challenges. Alex offers a humanistic and strengths-based approach that focuses on improving an individual’s ability to explore and cope with difficult feelings and identity challenges. He draws from therapeutic strategies that include Cognitive Behavioral Therapy (CBT), Interpersonal Process Therapy (IPT), and principles from both eastern and western philosophy. Alex values working with individuals across differences and diversity in culture, race, gender, and sexual orientation; and prioritizes the facilitation of a welcoming and inclusive environment to share and explore one’s lived experience. 

Nicole Hil

Mental Health Intern

Nicole has experience working with youth as a mentor and tutor. She interned as a medical case manager helping individuals with HIV achieve their goals through resource management and talk therapy. She is committed to maintaining a strengths-based approach and believes we all have unique strengths that can help us reach our goals and maximum potential. Nicole is a Master of Social Work student at Simmons University in Mental Health and Trauma Concentration. She looks forward to working with you. 

Tricia Hanna

Mental Health Intern

Tricia has worked in residential settings with adults. Additionally, she has experience working with youth with Autism Spectrum Disorder and partial hospitalization programs with children and adolescents. Tricia is an Advanced Standing Clinical MSW student at St. Catherine University. She looks forward to continuing her work with youth at Face to Face. 

Kyla Ledger

Mental Health Intern

Kyla has experience serving people with severe and persistent mental illness in community residential service settings. Her experience also extends to working as a residential counselor, providing out-of-home shelter care to adolescent youth confronted at intersections of mental illness, juvenile justice, homelessness, child protection encounters, and more. She enjoys working with people of all age groups, especially youth and young adults. Kyla is a second year Masters of Social Work student at the University of St. Catherine.  

Veronica Helb

Mental Health Intern

Veronica has vast experience in case management and also interned at Union Gospel Mission. Currently, she is a long-term care nursing home social worker. Prior to social work, Veronica was a registered nursing assistant in long-term care and worked with individuals diagnosed with developmental disabilities in group homes. Veronica is an Advanced Standing MSW student at Augsburg University and looks forward to the knowledge and experiences that she will gain while interning at Face to Face.  



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What we do

Face to Face supports youth ages 11 to 24 with health care, mental health services, and basic needs services for youth experiencing homelessness. We serve over 3,000 youth every year.

Learn more

Call 651.772.5555

Arcade Location

Health Clinic & Admin Offices
1165 Arcade Street
Saint Paul, MN 55106

Hours & directions


Drop-In Center
130 East 7th Street
Saint Paul, MN 55101

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